March is not just about human rights – it’s also a time to highlight your rights as a credit consumer. While the National Credit Act (NCA) protects you, understanding your responsibilities is just as important.
Your Rights as a Consumer:
- Apply for credit and receive clear, understandable information.
- Be informed if your application is approved or denied (and why).
- Get a free annual credit report and dispute incorrect information.
- Say no to reckless lending – credit providers must assess your affordability.
- Debt counselling could be a solution for you if you are struggling with repayments.
Your Responsibilities as a (Credit-Active) Consumer:
- Borrow wisely – don’t take on debt you know you can’t afford.
- Always work with registered Credit Providers and Debt Counsellors.
- As it is not YOUR money, pay on time and stick to your agreements.
- Communicate with your creditors if your financial situation changes.
“Consumer rights are part of your broader human rights – but knowing them isn’t enough. You must also use credit responsibly to secure your financial future,” highlights Wikus Olivier, Managing Director here at CreditSmart Financial Services.
Need expert advice or want to know more about our registered solution?
Visit CreditSmart TODAY
CreditSmart Financial Services – The Smart Way Out of Debt!